Privacy Policy
Introduction
At Hellou Design Studio LLC, we respect your privacy and are committed to protecting your personal information. This privacy policy describes how we collect, use, maintain, protect and disclose your information when you visit our website www.stickerhellou.com (our "Site"), interact with us, and purchase our products and services. This policy applies regardless of where you visit our Site or how you interact with us, whether through chat, email, social media, phone, or at our events.
Information We Collect
Contact information: name, billing address, shipping address, email address, telephone number.
Account data: login details, order history, customer preferences, survey responses.
Payment data: Payment card details processed by third parties (Stripe, PayPal).
Technical Data: IP address, browser type and version, time zone setting, operating system and platform and other technology on the devices used to access the Site.
Usage Data: Information about how you use our Site such as visits, page views, navigation paths, timing, frequency and patterns of use.
Marketing and Communications Data: Your preferences for receiving direct marketing from us and third parties, and your communication preferences.
How We Collect Your Information
Direct Interactions
When you register on our site.
When placing orders or purchasing our products and services.
By contacting our customer service team.
By participating in surveys, promotions or competitions.
Automatic Technologies
When you interact with our site, we use cookies and similar technologies to automatically collect technical and usage data.
Third Party Sources
Technical and usage data from analytics providers such as Google.
Contact information for marketing and sales partners.
Use of Your Information
We use your personal information for the following purposes:
To process and deliver your orders.
To manage your account and provide you with customer service.
To send you marketing communications if you have consented to receive them.
To improve our website and services.
To comply with legal and regulatory obligations.
Disclosure of Your Information
We may share your personal information with:
Service providers and business partners for the provision of our services.
Government and regulatory authorities where necessary.
In the event of sale or transfer of our business.
Data Security
We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We only allow access to your personal information to those employees and partners who have a business need to know.
Data Retention
We retain your personal information only as long as necessary to fulfil the purposes for which we collected it, including for any legal, accounting, or reporting requirements.
Your Privacy Rights
Depending on your location, you may have rights such as:
Request access to your personal information.
Request correction of your personal information.
Request deletion of your personal information.
Object to the processing of your personal information.
Request restriction of processing of your personal information.
Request the transfer of your personal information.
To exercise these rights, please contact us at helloudesignstudio@gmail.com.
Changes to this Policy
It is our policy to post any changes we make to our privacy policy on this page. The date of the last revision is listed at the top of the page. We encourage you to review this policy periodically to be informed of how we are protecting your information.
Contact Information
If you have any questions or comments about this privacy policy and our privacy practices, please feel free to contact us at:
Hellou Design Studio LLC
1802 Alcazar Street Suite 104
Ponce, Puerto Rico 00716
Email: helloudesignstudio@gmail.com